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Lehigh Valley Health Network
Allentown, Pennsylvania
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Olympia, Washington
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Glen Burnie, Maryland
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Member Services Specialist - Health Plan Admin
DescriptionSummary:The Member Services Specialist will play a crucial role in ensuring our members' highest level of customer satisfaction. The Specialist will be responsible for providing exceptional customer service and resolving inquiries, concerns, and complaints professionally and on time. The primary focus will be on assisting members with their healthcare-related needs, including but not limited to insurance inquiries, benefit explanations, and general account information. Within the Member Services Specialist team, this entry role provides an opportunity for growth and development within our organization.Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leade
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