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Stanford Children's Health - Lucile Packard Children's Hospital
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Scheduling Specialist I
Job SummaryAnswer incoming calls and make outgoing calls with the intent of scheduling patients, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences. Collects and maintains accurate, basic patient information relating to registration and insurance. Answers all non-scheduling related questions and directs non-scheduling calls to the appropriate department.Job DutiesM 7:00a–5:30p; T 9:30a–5:00p; W Off; Th 9:30a–5:00p; F 8:30a-5:00p; Sat 8:00a-4:30p; Sun OffCompletes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician or diagnostic specific scheduling guidelines to provide the first available appointment in conjunction with
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